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Professional Growth


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Course Requirements

Any professional in the workplace or academia looking to improve their communications with others in order to improve results.

Course Description

Understanding the Difference Between Feedback and Criticism - Often the words feedback and criticism are used interchangeably.  In the workplace and in schools, clients and managers and  instructors often criticize and call it feedback.  

Course Outcomes

This training will clarify exactly what feedback and criticism are; their difference; and when to utilize each by considering how to effectively think into what one desires for the outcome.

Course Curriculum

1 Presentation
Preview 48 min


Angela Hooper-Menifield

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Angela Hooper-Menifield, Owner and Chief Equipping Officer (CEO) of Menifield & Associates, LLC & Independent Executive Director with the John Maxwell Team brings to clients over 28+ years of superior experience as a Senior Leader within the Federal Government that earned her expertise in the areas of Employee Relations, Civil Rights, EEO, Operations, Classification, Customer Relations, Strategic Planning, Budgeting, Coaching, Public Speaking and Mentoring.

Angela has earned several certifications and degrees throughout her career, most notably, Bachelor's of Business Administration (BBA) - Personnel Management; Masters of Public Administration (MPA) - Human Resources; SHRM (Society of Human Resource Management) -  SCP (Senior Certified Professional); HRCI (Human Resource Certification Institute) - SPHR (Senior Professional Human Resources); DISC Level II Certified Human Behavioral Consultant (Personality Insights & Maxwell Method of DISC (PeopleKeys)); Certified DEI Trainer (Empowered Living); Certified Virtual Presenter - ESpeakers; Certified Speaker, Trainer & Coach - John Maxwell Team & Menifield & Associates is a SHRM Recertification Provider for HR Professionals.

Angela currently serves as the SHRM Certification Instructor (Adjunct) - St Joseph's College (Brooklyn); Launch Director - BNI New Jersey; DEI Training Committee Member & Content Creator - BNI USA; and Faculty Member - John Maxwell Team.

Angela is originally from Gary, IN and has served her organizations and clients across multiple states and locations and currently resides with her husband in Newark, NJ.  Past and current clients include, but not limited to: - University of MO; Columbia College, Rutgers University; LISC; Newark Emergency Services for Families; City of Newark; State of NJ (Department of Labor); True Media; Newark Alliance; Chick-Fil-A (Columbia, MO & Charlotte, NC) & Databank Financial (Ghana).

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Understanding the Difference Between Feedback and Criticism


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